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Privacy Policy

Privacy Policy

Tamarachang.ca (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website, services, or related communications (collectively, the “Site”).

By using our Site, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

1. Scope of This Policy

This Privacy Policy applies to:

  • Information collected when you visit or interact with palakdave.com.

  • Information collected when you interact with our emails, newsletters, online forms, or social media links embedded on our Site.

This Policy does not apply to information collected offline or by third-party websites, including advertisers, partners, or social media platforms.

2. Minimum Age

You must be 16 years or older to use this Site. We do not knowingly collect information from anyone under 16. If you believe we have collected personal information from someone under this age, please contact us at hello@palakdave.com, and we will delete it promptly.

3. Information Collected

We collect information in several ways, including voluntarily provided information, automatically collected information, and information from third-party services.

A. Personal Information

  • Name, email address, phone number, mailing address, and demographic information.

B. Financial Information

  • Credit card or payment details are collected only by secure third-party processors (e.g., Stripe, PayPal, Shopify). We do not store full payment data.

C. User Account Information

  • Name, email, and password when creating an account. Passwords are encrypted; you are responsible for keeping them secure.

D. Device & Usage Information

  • IP address, browser type, device info, pages visited, session duration, referral URLs, and geographic location.

E. Social Media Information

  • If you interact with social media widgets on our Site, certain public information from your social profiles (e.g., Instagram, LinkedIn) may be collected.

F. Tracking & Cookies

  • We use cookies, pixels, and other tracking technologies to analyze Site usage, improve functionality, and deliver relevant content and advertising. You can manage cookies via your browser settings, but some features may not function properly if disabled.

4. How We Collect Info

  • Voluntarily Provided: When you fill out forms, register for newsletters, purchase products, or contact us.

  • Automatically Collected: Through website analytics, cookies, pixels, and server logs.

  • Third-Party Sources: Payment processors, social media platforms, or marketing services.

5. How We Use Your Info

We use your information to:

  • Deliver the Site and its content to you.

  • Provide products, services, and customer support.

  • Process payments securely via third-party processors.

  • Send newsletters, offers, or updates (with your consent).

  • Analyze usage patterns to improve the Site and user experience.

  • Detect, prevent, or respond to fraud or security issues.

  • Comply with legal obligations.

    We do not sell your personal information.

6. Disclosure of Your Info

We may share your information with:

  • Service providers (e.g., payment processors, hosting, analytics, marketing tools).

  • Legal authorities when required by law or to protect our rights.

  • Aggregated, non-identifiable data for research or reporting purposes.

  • We ensure that third parties protect your information and use it only as permitted.

7. International Data Transfers

Some of your information may be processed or stored outside Canada. We take reasonable steps to ensure your data is handled securely in accordance with this Privacy Policy.

8. Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, or fulfill legitimate business purposes. Information no longer needed is permanently deleted.

9. Your Rights

As a Canadian resident, you have the right to:

  • Access and request a copy of your personal information.

  • Correct or update inaccurate information.

  • Request deletion of your personal information (with exceptions for legal obligations).

  • Withdraw consent for certain uses of your information.

  • Opt out of receiving marketing emails by clicking “unsubscribe” or contacting us at hello@palakdave.com.

  • Complain to a privacy authority if you believe your rights are violated.

10. Security

We implement reasonable administrative, technical, and physical measures to protect your personal information. However, no system is completely secure. Please do not send sensitive information via email.

11. Data Breach

In the unlikely event of a data breach, we will notify affected users within 72 hours and take necessary steps to mitigate risk.

12. Email Communication

  • We comply with Canadian Anti-Spam Legislation (CASL).

  • All marketing emails include an “unsubscribe” option.

  • Your email address is never sold or rented to third parties.

13. Changes To This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the most recent changes. Continued use of the Site constitutes acceptance of the revised policy.

14. Contact Us

For questions, concerns, or to exercise your rights, contact us at:

Email: contact@tamarachang.ca